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StokkeВ® will then email you the necessary documents: a Return Merchandise Authorization and a UPS shipping label.

To return an item, please follow these simple steps:Д¬ontact Stokke Customer Services to arrange a return.

Important information regarding your return

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Including all parts, accessories, manuals etc.can only accept returns of merchandise purchased from our website, products purchased at another retail outlet will not be accepted. Stokke В® should be informed of incorrect merchandise or merchandise damaged from shipping immediately and no later than 14 days after delivery in order to process a refund. If your item has incurred damage during delivery, has missing parts or you have received the incorrect item, please contact Stokke В® Customer Service through our website for assistance. If, for any reason you wish, or need, to return your purchase from, you can easily do so within 30 days of delivery. You can then place a new order on as usual. Please note that this is only possible if you refuse to accept the complete order. As soon as your product arrives in our warehouse, the refund takes place. Your complete order will then be returned to the sender.

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You can refuse to accept delivery of your full order when it arrives.

Kids activity table how to#

Please visit 'Shipping & Returns' for guidance on how to proceed.

If you want to cancel your order, you have following options: Unfortunately it is no longer possible to cancel an already submitted order. Stokke В® does not deliver to the following destinations:ДЇrench DOM, TOM, CTOM,В New Caledonia and Cityssimo Stokke В® orders which have a value of more than ВЈ139 will be shipped free-of-charge. Please note that weather, peak shopping seasons and shipping holidays can delay the shipment of your order. Orders are shipped on normal business days between Monday вЂ“ Friday, with the exception of holidays. In general, shipping lead time is typically 2-5 workdays, depending on where in Europe the order is being delivered. You can see the specific delivery time for your country if you click the details button next to the delivery method in your shopping cart. The selected carrier depends on your region and the size of your order. To provide you the best service, Stokke В® reserves the right to choose a carrier that is most suited to handle your order. Stokke В® cooperates with a number of carriers such as UPS, DHL, DPD, Postnord and more. If youВґve placed an order with any of our authorized Stokke В® retailers, please contact the retailer for more information. Products purchased from another retail outlet will have to be processed through that retailer. Please note that Stokke В® can only accept returns of merchandise purchased through our website. NOTE: In some areas, we are unable to provide our full Deluxe service.Stokke В®вЂ™s shipping policy applies only to those orders placed on. To check in-store stock availability, please contact your local store.ДЇor pricing and further details, visit our Delivery Information Page. Please note that not all products available for purchase online are offered in stores. After you choose the item's colour and/or size, you'll be able to select a store for Click & Collect if the item is available. To find out whether an item is eligible for you to collect at a store, check the product information page above. Some of our stores offer Click & Collect in-store pick-up options. We continue to follow current guidelines and restrictions set by the Australian government to ensure that we are doing all that is possible for our teams and community to remain protected, while continuing to serve our customersвЂ™ needs in creating a comfortable and functional home. Taking care of our customers, employees and our service providers is our top priority. Please see our Delivery Information Page for further details. Small Parcel Orders may take 5+ business days and Home Delivery Orders (Small Standard, Standard and Deluxe) 20+ business days, on top of our regular delivery schedule. We are experiencing some delivery delays.